FAQ - A FRENCH FOOTBALL CLUB

FAQ

 

Some of the current questions :

 

Are the shirts all authentic ?

100% of the shirts are authentic. We use our football knowledge to make sure you receive an original shirt, exactly in the condition described in the website.

 

Do you ship worldwile ?

We send shirts everyday all around the world. We assure you a tracking number for most of the destinations, and try to find a solution to every wish you ask in terms of delivery.

 

What are the delivery delays ?

We have 48 hours to send your order, followed by 2-5 days of travel time for Europe, and a week maximum for other coutries. Please contact us if you have special requiries about delays.

 

What are the postal charges ?

 

	Prices
France	0,25 kg : 4,33€ 0,5 kg : 6,09€ 1 kg : 8,95€ 2 kg : 13,75€
Germany - Belgium -Netherland - Luxembourg	0,25 kg - 1 kg : 9,50€ 1 kg - 2 kg : 10,40€
United Kingdom - Spain	0,25 kg : 9,50€ 1 kg : 10,20€ 2 kg : 12,50€
Italy - Portugal - Austria	0,25 kg : 9,50€ 1 kg : 11,20€ 2 kg : 12,50€
Other coutries	0,25 kg : 9,50€ 0,5 kg : 13,70€ 1 kg : 24,80€

 

What is the signification of your rating system ?

Here is the detail of the different conditions :

 

New with tag : never worn shirt, with tag, sometimes in package.

Perfect : as new, no apparent defect

Very good : only one little defect

Good : good overall condition, some little defect but no major one.

Average : used

Fair : used with some defects

 

Can I send back my order ?

You have 14 days to ask for a refund at afrenchfootballcollectorcie@gmail.com . More details on our terms and conditions.